DECISION SUPPORT SYSTEMS (DSSs)
Decision support systems may be defined as interactive computer-based systems which help decision makers utilize data and models to solve unstructured problems.
According to Keen and Morton, decision support systems coupled the intellectual resources of individuals with the capabilities of the computer to improve quality of the decisions.
DSSs may be seen as an interactive, flexible and adaptable computer-based information system that utilizes decision rules and models, comprehensive database and decision maker’s own insights. They support complex decision making and increases its effectiveness.
The Decision Support Systems available to managers when making decisions include:
• Linear Programming models
• Queueing models
• Simulation models
• Transhipment /Transportation models
• Assignment models
