Management Information Systems - KASNEB Syllabus | KNEC| KASNEB| KISM| Ebooks Kenya

Table of Contents

PAPER NO.11 MANAGEMENT INFORMATION SYSTEMS

GENERAL OBJECTIVE

This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply information systems effectively in solving business problems and decision making.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

Investigate on existing technologies about software and hardware to solve problems
Display proficiency in decision making using contemporary Information systems tools
Apply the principles of information systems development
Use various information systems in an organisation
Apply the knowledge of information systems for competitive advantage
Use data communication networks, the Internet and e-commerce in optimising business opportunities
Implement information systems’ governance and risk management principles in business
Implement information systems legal, ethical and social

CONTENT

Introduction to information communication technology (ICT)

Overview of ICT
Introduction to computer systems
Computer hardware
Computer software
Programming languages and tools
Information systems personnel and hierarchy
Role of ICT in business environments
Information centres
Impact of ICT in business

ICT governance

Corporate governance and ICT governance
Policies and procedures
ICT management practices
Monitoring of controls and risks
Impact on ICT compliance with professional standards and codes

Systems development

General systems theory
Role of management in systems development
Systems development approaches
Systems development life cycle (SDLC)
Rapid applications development (RAD)
Systems development constraints

Information systems in an enterprise

Overview of information systems
Components of an information system
Types and characteristics of information systems
Systems in a functional perspective
Enterprise applications and the business process integration
Management information systems resources

Enterprise Data Management

Nature and types of information
Attributes of information
Files and file structure
File organisation methods
Database management systems
Characteristics, importance and limitations of database systems
Data warehousing
Transaction processing phases in business systems
File processing modes
Role of data professionals in an organisation
Business Intelligence and analytics

Data communication and computer networks

Principles of data communication and computer networks
Data communication devices
Data transmission characteristics
Types of networks
Network topologies
Network/internet architecture protocols
Benefits and challenges of networks in an organisation
Limitations of networks in an organisation
Network security
Cloud computing concepts, features and models
Internet of things (IoT)

e-Commerce

e-commerce concepts and features
Models of e-commerce
Impact of the internet on business
E-commerce enabling software
Business opportunities in e-commerce
E-commerce infrastructure and platforms
E-commerce payments methods
Challenges of e-commerce
Securing e-commerce transactions
M-commerce and applications
Digital marketing methods

Information systems strategy

Overview of business strategy hierarchy
The strategic process and information systems planning
Development of information systems strategy
Aligning information systems to the organisation’s corporate strategy
Managing information systems strategy
Information systems for competitive advantage
Measuring organisational information systems performance
Business process reengineering

Information systems risk and security management

Risk management overview
Risk assessment and analysis methodologies
Controls and countermeasures
Risk monitoring and communication
Disaster recovery and business continuity planning
Information systems security management

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Management Information Systems – KASNEB Syllabus